Privacy Policy

Creatour IT ("we", "us") builds software, websites and network infrastructure and runs Creatour CRM, an operations platform for travel and logistics businesses. This policy covers this website (creatourit.com) and the company sign-up and dashboard pages that connect to Creatour CRM. You can reach us at info@creatourit.com.

Contact form. Your name, email address and the message you write. We use it to reply to you, and the form sends it to our inbox by email.

Registering a company for Creatour CRM. Company name, contact email, an optional logo, the plan you choose, and the name, email address (used to sign in) and password of the administrator account. We use these to create and run your account.

Payments. The small card-verification charge and any plan payments are handled on Paystack's own payment page. Your card details are entered there, not on our site.

Your company's records. Anything your team enters into the CRM (clients, tickets, visas, tours, finance) belongs to your company. We use it only to provide the service to you.

When you sign in to the company dashboard we set one secure cookie that keeps you signed in for up to seven days. It is needed for the dashboard to work and is removed when you sign out.

This website does not use advertising cookies or analytics trackers. The News page lists headlines that link to other websites; their own policies apply once you leave our site.

We do not sell personal information. We share it only with the services that help us run the site and the CRM — for example payment processing (Paystack), email delivery, and hosting — and only as needed for them to do that work. We may also disclose information if the law requires it.

The site is served over HTTPS and passwords are stored in hashed form, not as plain text. No system is perfectly secure, so please use a strong, unique password and keep it private.

We keep contact messages for as long as it takes to deal with your enquiry, and company account information for as long as the account is open and as needed afterwards for billing, legal and security reasons.

You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can object to how we use it. Email info@creatourit.com and we will respond. Company administrators can manage their staff accounts and company details from the dashboard.

If we change this policy we will update the date at the top. Material changes will also be flagged on this page.